IPTV frequently asked questions

IPTV stands for Internet Protocol Television. Instead of a dish or cable, live channels and on-demand videos are streamed over your internet connection to an app on your TV, stick, phone or computer. You log in once and get channels, a TV guide and a movie library in one place. Read our full guide: What is IPTV?

The best IPTV service is the one that stays stable at peak times, works with the player you like and has real people on support. Channel counts matter less than uptime. Zero IPTV focuses on exactly that: anti-freeze servers, 4K where available, IPTV Smarters Pro and TiviMate compatibility and 24/7 help. Our 10-point checklist helps you compare IPTV providers.

Send the order form, then reply to our email to confirm bank transfer or crypto. As soon as payment is confirmed we email your login (username, password, server URL and M3U playlist) — usually the same day.

On Firestick and Android TV most people love TiviMate IPTV player or IPTV Smarters Pro. On iPhone, iPad and Apple TV try Smarters Player Lite. On Samsung and LG TVs, IPTV Smarters Pro or IBO Player work well. See the best IPTV player comparison.

Plan for about 10 Mbps for HD, 20 Mbps for Full HD and 25–30 Mbps or more for 4K IPTV. A stable connection matters more than the headline number — a network cable or 5 GHz Wi-Fi prevents most freezes.

You can install the apps on as many devices as you like. Premium plans allow two simultaneous connections (for example the living-room TV and a phone). Standard is designed for one screen at a time.

Yes. Our line-ups cover popular UK and USA channels plus international packages from Europe and beyond, with a TV guide for the main channels. Standard is a great budget IPTV option for UK households; Premium adds the largest list and full EPG.

Install IPTV Smarters Pro, choose Login with Xtream Codes API, then enter any name, your username, password and the server URL from your welcome email. Tap Add user and your channels load in seconds. Full steps per device are in our setup guide.

Yes. In TiviMate choose Add playlist → Xtream Codes, enter the server, username and password, and TiviMate imports channels, the TV guide and VOD automatically. Some features need TiviMate Premium, sold separately by the app developer.

An IPTV playlist (M3U) is a single link that contains your channel list. Xtream Codes is a login method using a username, password and server URL. Xtream Codes is usually faster and loads the TV guide and VOD automatically; the M3U link is handy for players like VLC. You receive both.

Yes — Amazon Fire TV Stick, Android TV and boxes, Samsung and LG Smart TVs, iPhone, iPad, Apple TV, Windows, Mac, MAG and Enigma boxes are all supported through compatible IPTV apps.

Most buffering comes from Wi-Fi congestion or ISP throttling. Try a cable or 5 GHz Wi-Fi, restart your router and device, switch the player to a different stream format (HLS/TS) or a lower quality, and clear the app cache. Still stuck? Message support and we'll check your line.

A VPN is not required. Some users add one to avoid ISP throttling during busy hours or for privacy. If your evenings feel slow, a VPN with a nearby server can help.

Standard includes 20,000+ channels and 120K movies & series — excellent value for one screen. Premium includes 45,000+ channels, 180,000+ VOD titles, a full TV guide (EPG) and two simultaneous connections.

Bank transfer and cryptocurrency, both with a 15% discount. Card and PayPal are coming soon. After you send the order form, we email you the payment details privately.

Yes. Refund requests can be made within 7 days of purchase, under the conditions in our refund policy. Contact support with your order details.

Longer plans cost much less per month: the 12-month Standard plan works out at about €4.13 per month. Paying by bank transfer or crypto takes a further 15% off.

No contract. You pay once for 1, 3, 6 or 12 months. We'll remind you before your plan ends and you decide whether to renew.

Free lists are tempting, but they change daily, freeze at peak times, rarely include a TV guide and can expose you to malware or unsafe links. A paid IPTV service gives you stable servers, an EPG and support. More in our guide to public IPTV playlists.

IPTV itself is simply a technology for delivering TV over the internet, used by many telecom companies and broadcasters. Whether a particular service or channel is legal to watch depends on the rights to the content and on the laws of your country, so we recommend checking the rules where you live.

We only ask for the details needed to process your order (name, email, country) and never sell your data. Payment details are sent to you privately by email. See our privacy policy.

Use WhatsApp for the fastest answer, or the contact form and email. We help in English, French, German, Italian, Dutch, Portuguese and Norwegian.